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Invoices

📅 Last updated: 20 May 2026

You can view invoices for treatments and services provided to your pets through the My Animal Trust app. This gives you easy access to your billing information whenever you need it.

✅ What you can do

  • View an overview of invoices linked to you and your pets
  • Open and review the details of each invoice

⚙️ How it works

  1. Log in to the My Animal Trust app
  2. Open the menu using the button in the top-right corner
  3. Select Financial
  4. Open the Invoices tab
  5. Browse your invoices and select the one you want to view

⚠️ Important: Recent payments may not appear immediately, and invoices may change while your pet is hospitalised.

🎯 When to use this

This feature is useful when you want to review charges for treatments, services, or medications provided to your pets.

❓ FAQs

Can I settle any outstanding amounts through the app? This feature is not currently available in the app. Please contact your practice directly.
How can I download a copy for my records? This feature is not currently available in the app. Please contact your practice directly.
Where do I find a refund or credit note? This feature is not currently available in the app. Please contact your practice directly.
I have a query about the invoice, what do I do? Recent payments may not appear immediately, and invoices may change while your pet is hospitalised. Please contact your practice directly if you have any questions.

📩 Need more help?

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